At Spotify, we believe in building a healthier, emotionally well environment where everyone can be their very best. Our Heart & Soul initiative aims to reduce the stigmas around mental health through education, open dialogue, and shared experiences and understanding, and opens a safe forum for discussion around self care.

Our Heart & Soul Ambassadors are a diverse group of Spotifiers from around the world dedicated to driving and implementing Heart & Soul. They ensure local and cultural aspects are taken into consideration at our global offices and help create community everywhere. This month we caught up with Madeleine Koczanowski, Business Marketing Associate in Sydney office.


What is your biggest Heart & Soul inspiration?

Being able to listen to, learn from, and help all Spotify employees. Particularly those in Australia & New Zealand. 


Why did you choose to be a Spotify Heart & Soul ambassador? What does it mean to you?

I’ve experienced mental health issues within myself and with family members, particularly as I’ve gotten older. Therefore it’s a subject very close to my heart. I chose to be an Ambassador so that I could learn as much as I could across all areas of mental health, and also to learn how to help others in any way possible.


How do you stay focused on your own mental health?

I’ve always been lucky enough to be quite self-aware, knowing what can trigger or calm me. Ensuring I ~try~ to keep level headed during the hard times and make sure to embrace the things that I know work such as sleep, exercise, spending time by the ocean, drinking lots of water, I always manage to find a way through. 


If you could say just one thing about mental health to the whole world, what would it be? 

No storm ever lasts. Don’t disregard the possibility you might need a helping hand. 

You are so worth it, and not only do you deserve happiness, but it’s very possible to reach it. Sometimes you just have to ask.


What role does music play in having positive mental health and wellbeing?

The creative expression and outlet that music allows us to feel in this world is so important. The emotions music evokes – happiness, sadness, anger, relief, grief and so on. How does one art form allow us to feel so much? Who knows!


Do you have a specific go-to song that always cheers you up? Or a song that makes you cry?

Anything that makes your body move makes me happy. Sometimes I physically can’t stop myself from dancing in a chair, or jumping around the kitchen. 

A go-to is “Changing of the Seasons” by Two Door Cinema Club


There are so many songs that make me cry, I’m pretty emotional… 

The album ‘Illuminate’ by Lydia is real tear jerker for me.


Do you remember a specific moment when music helped you through a difficult situation?

All through high school… what a tough time! Music has always been a constant in my life, so it’s always been there through every good and bad moment. Hearing a song and feeling like it was sent to you to listen to at that precise moment, there’s no greater feeling.


One song that describes your heart?

Heart Is Full – Miike Snow


One song that describes your soul?

The Way We Get By – Spoon